Category: CRM



This episode is sponsored by Formpipe. Every Dynamics 365 ERP implementation must deal with business documents, whether printed or digital. An cloud ERP migration is a great opportunity to modernize document management, says our guest, Jeff Goffinet, North America Partner Sales Director at Formpipe. He shares stories of how companies in various industries have approached their digital transformations with document management in mind and the ways industry-specific needs can drive priorities. Jeff offers guidance from recent Dynamics implementations on how to factor document management into an ERP modernization project, explains how Formpipe's Lasernet and Autoform DM solutions work with Dynamics, and provides an update on the company's 2023 outlook. Show Notes 2:00 – The kinds of projects Jeff is seeing in the Dynamics ERP space today 6:30 – The challenges of including advanced capabilities in an ERP implementation 9:00 – Discussing industry-specific needs for document management, from labels and invoices to other customer facing documents 14:30 – Dealing with unique integrations and other custom work 16:45 – How Dynamics users interface with a document platform 19:00 – How much business is still done on paper and Jeff's perspective on the shift to digital 22:45 – How customers understand their document management needs and map them to solutions like Formpipe's 29:00 – Product outlook for 2023 For more information on Formpipe and its document management solutions for Dynamics, please visit: www.formpipe.com or please check out Formpipe content on MSDW. https://www.youtube.com/watch?v=hsYhd27b1pA



In this video, we highlight new capabilities that will be released for Microsoft Dynamics 365 Supply Chain Management in 2022 Release Wave 2. The Microsoft Dynamics 365 Supply Chain Management helps you imagine what the world would look like if your business had highly accurate delivery timelines, was able to anticipate delays, take actions proactively, and have a more predictable assembly process. New features in 2022 Release Wave 2 include supply risk assessment dashboard, the adoption of demand driven materials requirements planning and our partnership with FedEx. Get the most out of Dynamics 365 Supply Chain Management release plans – View all capabilities included in this release: https://aka.ms/Plan/2022RW2/SupplyChainManagement Product documentation – Find documentation for Dynamics 365: https://aka.ms/Documentation/SupplyChainManagement User community – Engage with Dynamics 365 experts and peers in the community: https://aka.ms/Community/Dynamics365 Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 #Microsoft #MSFTDyn365 https://www.youtube.com/watch?v=tSmlFPSAgvQ



Get a quick overview on the modern service experience that you can envision for your customer using the Microsoft Digital Contact Center, an open, flexible and collaborative platform that brings together Dynamics 365 Customer Service, Microsoft Teams, Nuance, Azure and other partner innovations. Visit the Microsoft Digital Contact Center website – https://www.microsoft.com/en-us/microsoft-cloud/contact-center #Microsoft #MSFTDyn365 https://www.youtube.com/watch?v=A_2a7SoxlPo