Ray Wang and Liz Miller are leaders in helping organizations evolve their CRM capabilities and reimagine their Customer Experience. Learn the latest trends and insights from these industry experts that will set your organization up for future success in creating real-time, personalized customer experiences. To gain more insights into evolving your CRM to improve your customer experience, visit: https://dynamics.microsoft.com/en-us/customer-experience-insights/ #Microsoft #MicrosftDYNM365 https://www.youtube.com/watch?v=Gkwpq4lXfoc

CX Reimagined Stephanie Ferguson shares how Microsoft transformed our Commercial Customer Experience Hear from Corporate Vice President of Microsoft's Global Demand Center on key learnings from Microsoft's own customer experience transformation and how connecting our sales and marketing organizations helped to generate more qualified sales leads. To learn more about Microsoft's Customer Experience Transformation, go to: https://dynamics.microsoft.com/en-us/customer-experience-insights/ #Microsoft #MicrosftDYNM365 https://www.youtube.com/watch?v=TFPjIjn5Cng

Hear from Microsoft's Chief Commercial Officer on how organizations can reimagine their customer experience to energize employees, personalize customer experiences and do more with less. To learn more about reimagining your customer experience, go to: https://dynamics.microsoft.com/en-us/customer-experience-insights/ #Microsoft #MicrosftDYNM365 https://www.youtube.com/watch?v=VTNlJn1nSN8