Category: CRM



Find out what’s new for Microsoft Dynamics 365 and the Microsoft Power Platform in our 2023 Release Wave 1. Learn how you can use the latest features to: -Adapt to change as new business priorities, market conditions, and opportunities emerge. -Innovate everywhere with solutions that ease collaboration and integrate seamlessly. -Improve customer experiences by modernizing your processes and gaining actionable insights. Learn more about the 2023 release wave 1 plan: https://aka.ms/businessappsreleasenotes Audio Description version is listed here: https://youtu.be/6_Ul1cTx_QU #Microsoft #Dyn365 #PowerPlatform https://www.youtube.com/watch?v=HW92M1e9ZKg



In this video, we highlight new capabilities that will be released for Dynamics 365 Customer Service in 2023 Release Wave 1. These new features will enable you to distribute customer service across your organization to provide the best possible experience for your customers. Get the most out of Dynamics 365 Release plan – View all capabilities included in this release: https://aka.ms/Plan/2023RW1/CustomerService Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/  Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 #Microsoft  #MSFTDyn365 https://www.youtube.com/watch?v=7b2QeSJtnAI



In this video, we highlight new capabilities that will be released for Dynamics 365 Marketing, Dynamics 365 Customer Insights, Dynamics 365 Sales, and Dynamics 365 Commerce in 2023 Release Wave 1. These new features will help companies provide a seamless, consistent, and well unified experience to their customers by breaking down the barriers between Sales and Marketing and reacting to emerging trends in real time to meet the needs of a new generation of informed buyers. Get the most out of Dynamics 365 Release plan – View all capabilities included in this release: https://aka.ms/Plan/2023RW1/Marketing
https://aka.ms/Plan/2023RW1/CustomerInsights
https://aka.ms/Plan/2023RW1/Sales
https://aka.ms/Plan/2023RW1/Commerce Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 #microsoft   #MSFTDyn365 https://www.youtube.com/watch?v=kWeFKcb-0gg