Category: CRM



After more than 30 years since its release, Essbase continues to be leveraged by hundreds of financial services companies to address key needs related to financial and management reporting, profitability, planning & forecasting, and other use cases. But it’s 2023, and many companies recognize the benefits of downsizing on-premises footprints and migrating to the cloud – whether their environments are managed by IT, financial systems, or finance. Alithya has helped numerous companies with digital transformation efforts to reduce complexity and operating costs while enhancing functionality for end users. Attend this live session to learn what it will take to migrate your Essbase applications to Oracle Enterprise Performance Management (EPM) Cloud Enterprise and determine what approach best fits your profile. https://www.youtube.com/watch?v=GHjpv4PefqE



This demo shows how an agent in conversation with a customer over chat can save time by using Copilot in Dynamics 365 Customer Service to suggest options and quickly converge on a resolution. Learn more: https://dynamics.microsoft.com/en-us/customer-service/overview/ #Microsoft #microsoftdynamics365 https://www.youtube.com/watch?v=bRcnwx2i0aU



This demo shows how an agent can take advantage of Copilot in Dynamics 365 Customer Service to quickly generate an optimized draft response, by using an example of a customer engaging over email. Learn more: https://dynamics.microsoft.com/en-us/customer-service/overview/ #Microsoft #microsoftdynamics365 https://www.youtube.com/watch?v=LoPZMC-4tU0