The 2023 release wave 1 for Dynamics 365 Customer Experience solutions- Sales, Marketing, and Customer Insights – brings new capabilities incorporating AI to enable businesses to provide a unified and seamless experience to their customers. We will showcase how these features apply to Lynk & Co, a company revolutionizing the automotive industry. Check out new capabilities for Dynamics 365 and Power Platform with the 2023 release wave 1 plans. https://learn.microsoft.com/en-us/dynamics365/release-plans/ Join the Microsoft Business Applications Launch Event Network to talk with Microsoft researchers and influence future events. https://Aka.ms/MSBizAppsNetworkPanel #microsoft #microsoftdynamics365 https://www.youtube.com/watch?v=sYXNv6ORE2w

The latest release of the Digital Contact Center Platform incorporates generative AI tools to support and amplify customer service teams. We’ll discuss these latest features and provide a first look at these capabilities in action through the lens of MVP Health, an innovative health insurance organization. Check out new capabilities for Dynamics 365 and Power Platform with the 2023 release wave 1 plans. https://learn.microsoft.com/en-us/dynamics365/release-plans/ Join the Microsoft Business Applications Launch Event Network to talk with Microsoft researchers and influence future events. https://Aka.ms/MSBizAppsNetworkPanel #microsoft #microsoftdynamics365 https://www.youtube.com/watch?v=VtEVfN5Al18

Join us for a preview of what's new in Microsoft Dynamics 365 and Microsoft Power Platform. You'll hear from Charles Lamanna, CVP, Business Applications & Platforms, along with other product leaders as they guide you through the new capabilities in 2023 release wave 1 and how AI and intelligence, are in particular, changing business applications for an entirely new generation of experiences. Check out new capabilities for Dynamics 365 and Power Platform with the 2023 release wave 1 plans. https://learn.microsoft.com/en-us/dynamics365/release-plans/ Join the Microsoft Business Applications Launch Event Network to talk with Microsoft researchers and influence future events. https://Aka.ms/MSBizAppsNetworkPanel #microsoft #microsoftdynamics365 https://www.youtube.com/watch?v=erFA1rl2hwA