Watch the Business Applications Launch Event for a sneak preview of the latest products and capabilities launching over the next few months across Microsoft Dynamics 365, Power Platform, and Copilot Studio. With expert insights and demonstrations from Microsoft product leaders and engineers, this update is our way of helping your business stay current, make informed decisions, and move faster in the era of Copilot and AI agents. Enjoy the show! Explore the 2025 release wave 2 plans for Dynamics 365 and Power Platform: https://learn.microsoft.com/en-us/dynamics365/release-plans/ #Microsoft #MicrosoftDynamics365 #PowerPlatform https://www.youtube.com/watch?v=HhnCe5ebPt4

Sales Close Agent for Dynamics 365 Sales helps sales representatives improve their win rates and average time to close by prioritizing high value opportunities, identifying risk signals early, recommending the best next action, and autonomously closing transactional deals. Read more at https://msft.it/6053sAhc9 #Microsoft #Dynamics365 #Copilot https://www.youtube.com/watch?v=m8MCEZ8OBqk

Quality Evaluation Agent for Dynamics 365 Customer Service and Contact Center provides supervisors and service teams with a real-time pulse on service quality across both human and AI-led interactions. The agent monitors quality metrics, detects anomalies, and initiates corrective actions—enabling broader, faster, and more consistent quality management. Read more at https://msft.it/6058sAhg2 #Microsoft #Dynamics365 #Copilot https://www.youtube.com/watch?v=jZrxrqKsyGA