Category: CRM



At Microsoft, we want to empower every organization of any size to adopt the innovative AI powered technologies now, so that no one is left behind and that is why we are introducing AIM. AIM (Accelerate, Innovate, Move) offers organizations a tailored path to move critical processes to the cloud with confidence. It provides qualified customers with access to a dedicated team of migration advisors, expert assessments, investment offers, tools, and migration support. Get started today with AIM and future-proof your business URL: https://aka.ms/d365aim #microsoft #microsoftdynamics365 https://www.youtube.com/watch?v=zeVIXK1rz_U



This episode is sponsored by Experlogix. Configure price quote (CPQ) technology is notoriously versatile, and while its early use cases focused on a few prime sectors of the economy, today's CPQ solutions regularly reach a broad swath of industries and business scenarios. On this episode, Peter Willemse, VP of product management at Experlogix, shares his latest views on why CPQ capabilities continue to expand and how the evaluation process for enterprise technology continues to change. He also explains his latest thinking on how to model ROI, taking into account the full spectrum of costs, benefits, and opportunities to improve business processes. A podcast episode about CPQ wouldn't be complete without hearing about some interesting new scenarios that puts the technology to use. And Peter gives an update on Experlogix's product lineup, which is evolving to incorporate their newer document management and commerce capabilities. Show Notes: 2:30 – How to understand and explain today's opportunity for CPQ technology 7:30 – Why CPQ capabilities are gaining a foothold in more industries 10:30 – How Experlogix customers evaluate the benefits of an investment in CPQ or any enterprise technology 13:30 – One company's quoting requirements and CPQ business case 15:30 – Evaluating the cost side of ROI and how Experlogix's product portfolio now addresses that across three business areas – CPQ, commerce, and documents. 19:30 – How an ISV works together with an ERP partner to prepare integrated demos when working with Microsoft partners 21:00 – Areas of the Microsoft technology roadmap that Peter is watching closely 25:00 – How services delivery tie into CPQ use cases 27:00 – Experlogix product and company update: Acquisitions and product priorities across solutions From Experlogix: Interested in learning more about CPQ software and why you should invest in it? Download The 7 Most Common Reasons Not to Invest in Better CPQ Technology — and Why They're Wrong whitepaper. For more information or to see a demo, contact the Experlogix team! https://www.youtube.com/watch?v=qlYHYW46Rfg