Category: CRM



Mixed Reality with Dynamics 365 Guides empowers workers with the in-depth understanding they need to complete any task. Bring your teams’ knowledge base to the front line with access to OneDrive files, 3D schematics, and expert made. Mixed Reality enhances the experience of on-the-job learning to up-skill frontline workers more efficiently. #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=rkp3RPofRl4



The information you need, when & where you need it — made possible by Mixed Reality. When expert guidance is required, Guides provides connected information via HoloLens 2 or mobile phone. Capturing and transferring expert knowledge is key to ensure processes continue to run smoothly. Retain institutional knowledge from one generation to the next by capturing expert guidance. #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=Hai7zZYX8D0



Streamline work order management with a simplified web experience for Dynamics 365 Field Service, now available in early access. The experience not only brings concise information about the work order front and center but also provides relevant next steps based on booking statuses, and supports making quick updates inline or in a side panel to not lose context. Copilot will provide intelligent recaps within this experience to help frontline managers stay up to date without having to navigate through all the information in a work order. Learn more: https://aka.ms/FieldServiceAugustNews #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=wdn5ZwymF_Y