Category: CRM



EPBCS and Essbase Application Optimization encompasses improving performance, implementing best practices, and reviewing application activity to best adjust to growing data and metadata throughout an application’s lifecycle. Business and supporting IT teams have a vested interest in calculations, reports, and data loads running efficiently and effectively. This EPM Managed Services education series will focus on setting up the right foundation for your Planning and Budgeting application as well as using all the tools Oracle has at your disposal to improve performance after the go-live stage. Topics discussed will include BSO and ASO application optimization, helpful design and settings considerations when building business rules and Essbase calculations, and a review of fragmentation issues that drive slower performances with time. https://www.youtube.com/watch?v=UiKfUiQSnjI



In this feature overview video, we highlight new capabilities included in the latest update to Dynamics 365 Customer Service. The new Conversation control interface has intuitive icons with descriptions that help agents understand the use of the icons without having to hover over it. Get the most out of Dynamics 365 release plans – View all capabilities included in this release and visithttps://releaseplans.microsoft.com/en-US/?app=Customer+Service Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ 
Dynamics 365 Community: https://community.dynamics.com/ Free trial: https://trials.dynamics.com/Dynamics365/Signup
Subscribe to Dynamics 365 YouTube: https://www.youtube.com/c/MicrosoftDynamics365 #Microsoft  #MSFTDyn365 https://www.youtube.com/watch?v=BsI6S1etGcQ



Dynamics 365 Guides brings heads-up, hands-free, collaboration powered by mixed reality to frontline workers. Teams calling across HoloLens 2 and mobile allows experts to provide remote assistance from anywhere. On a Teams call both remote participants and technicians can annotate in 3D space live to resolve issues faster and more smoothly. Guides provides step-by-step guidance with contextual 3D holograms. Manufacturing industries stand to benefit from the Industrial Metaverse bringing workers and information together like never before. #Microsoft #MicrosoftDynamics365 https://www.youtube.com/watch?v=UDGbJhTLOuw