Category: CRM



This episode is sponsored by Resco.net. Power Platform has influenced how Microsoft customers and partners evaluate how to extend or customize business systems, including for mobile scenarios. Microsoft has adjusted its marketing around Power Platform over the years, with early emphasis on the citizen developers and no-code customization and now promoting its strengths as a development platform for everyone from business users to pro developers. To help us get another perspective on the state of mobile business solutions in the Dynamics and Power Platform space, we are talking to Ben Mitchell of Resco, he leads partnerships and success in North America for the company. He updates us on how Resco sees their mobile solution development expertise aligning with the strengths and limitations of today's core Microsoft technologies. Customers still need to deploy advanced mobile capabilities that core Power Platform tools can't address, including under demanding conditions. He explains what some of those requirements are and why Resco believes they and their partners are well positioned to meet those needs while staying aligned with Microsoft's vision. Show Notes: 1:30 – Ben Mitchell's background in mobile solutions and enterprise software 3:30 – How Microsoft partners view the mobile application opportunities of the future and Resco's role 7:45 – How partners are weighing the options for clients of pre-built mobile apps vs Power Platform custom apps 12:30 – Do partners need more discipline on applying Power Platform to solve business needs? 17:00 – Vertical solution needs that Ben is seeing in the market today 20:00 – How Resco is advising Microsoft partners on development of industry-specific solutions 23:00 – Resco's plans for adding more advanced mobile capabilities – AI, reporting, and more To discover more about Resco for Power Platform, visit: https://www.resco.net/learning/power-platform/ Want to see it in action? Email benjamin.mitchell@resco.net Visit the Resco.net booth #125 @ Microsoft Power Platform Conference in Vegas, October 3-5. https://www.youtube.com/watch?v=FI7AnOMHswU



The Microsoft Power Platform Conference returns for its second edition in October, and Microsoft's Heather Cook, who is also an executive producer of the event, joins us to talk about the conference and trends in the community. Heather joined Microsoft's Business Applications team in June of 2020 after working in the Microsoft Teams group, and she tells us about her efforts over that time, from supporting grassroots local groups to large centralized events like MPPC 2023. MPPC will offer sessions for a range of interest, from technical to professional development to community. Heather tells us how MPPC fits into Microsoft's broader approach to supporting the Power Platform community, how newcomers are getting involved, and what else Microsoft will be doing in the coming months. Show Notes: 5:00 – Evolution of the Power Platform community since Covid across products, events, and initiatives 8:00 – Heather's event experience and how she applied it when joining the Business Apps group in June of 2020 13:00 – Speaker highlights at MPPC 2023: Execs, product managers to community members 15:00 – More event agenda details 17:30 – How members of the community take the first steps toward adding their voices 20:00 – Stories of Power Platform career changers and career opportunities 23:00 – How newcomers get started today 25:00 – Heather's broader community planning outlook for 2023 and beyond Follow Mondays at Microsoft (https://www.linkedin.com/company/microsoft-community/) with Heather and Karuana Gatimu at 8am PT every other week, where they share product and community updates. https://www.youtube.com/watch?v=2FOU4Fh1raY



Microsoft Dynamics 365 Business Central veterans Robb Delprado and Steve Chinsky of Accelerynt attended Cavallo's recent PANELS'23 event and joined us as the event was winding down to discuss their impressions. We discuss Cavallo's Business Central product roadmap, the role of ISVs more generally in today's BC ecosystem, today's balance between investing in custom development (including Power Platform) and add-on solutions, and what an ISV like Cavallo, with its existing GP customer base, can teach NAV and BC veterans about the future of Business Central projects for organizations with on-prem ERP today. Show Notes: 3:30 – Reaction to Cavallo's roadmap, focused on both Dynamics GP and D365 Business Central 8:00 – The challenge of planning for a Business Central implementation project 12:00 – The importance of exposing GP customers to a future with BC 14:30 – Customization versus packaged solutions for Business Central 22:30 – More about the BC 3 Amigos podcast 23:45 – Other impressions of the PANELS'23 experience See also: PANELS'23 Event Report: What Microsoft can learn about cloud ERP adoption from veteran ISVs https://www.youtube.com/watch?v=M-nlisonyVA