Julie Yack has years of experience with Microsoft certification exams, whether taking them herself, helping others prepare to pass them, and even helping Microsoft develop new ones. On this episode she talks with Biz Apps Classroom co-host Jason Gumpert about her certification experiences over the years, both good and bad, and what Microsoft has done to improve their approach in recent years by transitioning toward a role-based model and taking steps to make exams and exam prep somewhat more accessible. Special offer: Listeners can support the podcast and get a discount on an annual plan for 365.training by visiting https://365l.ink/MSDW. Show Notes: 3:25 – Certification development is not a black box – what goes into it 6:30 – How Microsoft has shifted their approach based on community feedback 7:45 – Power Platform roles that align with certifications 9:00 – What will Microsoft do next to update its approach to certifications: roles, processes, and resources 10:20 – Interactive experiences on Learn for Power Automate 12:45 – Barriers to taking a certification exam, and some options from Microsoft to help 14:00 – Why better study materials and more relevant exam questions lead to better results 17:45 – Training and prep options, from free to paid 19:15 – What should you do if you fail an exam? 22:30 – More Microsoft practice assessments. 23:30 – Getting support from the community More about Practice Assessments: https://learn.microsoft.com/en-us/credentials/certifications/practice-assessments-for-microsoft-certifications https://www.youtube.com/watch?v=CN5RD9zwqXo