In this video, we highlight new capabilities that will be released for Customer Experience featuring Microsoft Dynamics 365 Customer Insights and Dynamics 365 Sales in 2024 Release Wave 1. These new features will help our customers find new market opportunities. New AI capabilities will completely transform the way companies launch new initiatives and workshop ideas. Reduce time to create new campaigns from weeks to minutes. Get the most out of Dynamics 365 release plans – View all capabilities included in this release and visit https://learn.microsoft.com/en-us/dynamics365/release-plan/2024wave1/ Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/  Dynamics 365 Community: https://community.dynamics.com/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 #Microsoft  #MSFTDyn365 https://www.youtube.com/watch?v=_64PtwOm6_Y

Conferences play a key role in many Dynamics and Power Platform professionals' training plans. On this episode, Julie and Jason talk about the types of educational content that are gaining popularity at Microsoft-focused events, how sessions are selected, and how to get the most educational value out of the next event you choose to spend your time at. Julie gives an update on planning for the next Power Platform 24 virtual event on March 20 and 21 and their call for speakers. We also talk about Jason's recent trip to the NRF Big Show 2024 event, why AI could become a bigger part of event attendees experiences soon, balancing structure and spontaneity in an event schedule, and whether session selection teams are doing a better job encouraging participation from a diverse range of presenters. Show Notes: 6:30 – Push toward beginner content at events 14:15 – Julie's experience with conference session selection processes 18:45 – Planning your next conference experience and setting fair expectations with session presenters 23:30 – Why Julie believes AI has a role to play in all future conferences for session planning 26:30 – Jason and Julie's event plans for 2024 so far https://www.youtube.com/watch?v=m9KxZzKFSxU

The way we do business has fundamentally changed. New business models are disrupting the way companies sell products and services, blurring industry lines and transforming customer experiences. Dynamics 365 can help you optimize finance and supply chains to create a connected enterprise by infusing AI, automation, and analytics into every enterprise resource planning (ERP) process. Confidently move to cloud with AI-powered ERP and unlock the agility needed to lead the way in today’s rapidly evolving marketplace. Learn more: https://www.microsoft.com/en-us/dynamics-365#solutions #Microsoft #Dynamics365 https://www.youtube.com/watch?v=7zGRPb6DP4M