This video highlights the transformative impact of AI on sales processes, featuring insights from industry leaders Jason Pappas and Keith Mescha. The video showcases how AI is revolutionizing the role of sellers, enabling them to interact with data in real-time, and making them more efficient by reducing administrative tasks. Learn more: https://msft.it/6057qSlgB #Microsoft #Microsoft365 #CRM https://www.youtube.com/watch?v=MGQan3Oi59s
During this episode of AI in Action, Microsoft Corporate Vice President Jonathan Hunt concludes his 2-part conversation with 1-800-Flowers.com CIO Arnold Leap. In part 1, Arnie shared insights on using AI and cloud solutions to enhance customer experiences and provided advice for leaders looking to advance their businesses with AI. Part 2 dives into AI strategies for retailers, focusing on personalization, privacy, and governance. Arnie also shares his views on the top AI use cases that are poised to deliver the most business value for the retail industry. In case you missed it, you can catch up on part 1 here: https://msft.it/6051qqOc7. 00:14: Transforming the next-gen customer experience with AI 05:28: Top AI use cases for retail Key Links Follow Arnie Leap on LinkedIn: https://msft.it/6052qqOcC Follow Jonathan Hunt on LinkedIn: https://msft.it/6053qqOch Learn more about 1-800-Flowers.com: https://www.1800flowersinc.com/
Learn more about Dynamics 365 Contact Center: https://msft.it/6056qqOY8 Learn more about Microsoft Dynamics 365: https://msft.it/6057qqOYD #Microsoft #MicrosoftDynamics365 #AI https://www.youtube.com/watch?v=6sMdfOX7hQg
In this episode of the BizApps Marketing Minutes podcast, Adam Berezin welcomes Rick McCutcheon—Microsoft MVP and expert in sales process design and social selling—for a deep dive into modern channel sales strategies in the Microsoft Business Applications ecosystem. They explored the evolution of channel sales, the shifting dynamics between ISVs, SIs, and customers, and how partners can better educate, differentiate, and align with Microsoft to drive success in 2025. Here are three key takeaways from their conversation: * Partners must shift from reactive to proactive engagement * Thought leadership and specialization build credibility * ISVs and partners need to co-sell and co-market smarter More MSDW Marketing videos: https://msdwmarketing.com/videos/
MSDW: https://msdynamicsworld.com https://www.youtube.com/watch?v=9WmmxTzC3Cg