Benefits call centers can see in the cloud | Migration Minded Part 2

Tricia Sinclair, the Customer Service European Lead for Avanade, has spent 15 years in the Dynamics CRM space helping customer with their cloud migrations. Hear Tricia's thoughts on benefits call centers can see in the cloud, the impact a migration can have on the customer service experience, and we’ll also dispel some migration misconceptions. Looking for answers to your migration questions? Join the Dynamics 365 Migration Community to connect with experts like Tricia and leverage Microsoft resources that can help accelerate your cloud journey. https://aka.ms/d365mc Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en #MSFTdyn365 https://www.youtube.com/watch?v=ZgbIWFkeftA