Apollo Travel anticipates customer needs using Microsoft Customer Voice

Apollo Travel, part of the Der Touristik Group, has recently implemented Microsoft Customer Voice and Microsoft Automate to improve customer engagement, customer experience, and increase repeat business. Learn more on how Apollo uses Microsoft Customer Voice to improve sales and take action based on customer feedback captured at the right time during the customer journey. Apollo is able to stay ahead of competition and leverage AI for profanity detection to enable quick publication of customer feedback to their booking website. For more information, visit: https://aka.ms/CustomerVoice Thank you for watching our video! Stay up-to-date with the latest news and updates from the Dynamics 365 Team by visiting: https://dynamics.microsoft.com/en-us/ The opportunities don’t stop there! We urge our community to continue learning through the following resources: Content Library: https://explore.dynamics.com/h/ Dynamics 365 Blog: https://cloudblogs.microsoft.com/dynamics365/ Free trial: https://trials.dynamics.com/Dynamics365/Signup Subscribe to Dynamics 365 YouTube: http://www.youtube.com/c/MicrosoftDynamics365 Dynamics 365 on Facebook: https://www.facebook.com/msftdynamics365/ Dynamics 365 on LinkedIn: https://www.linkedin.com/showcase/microsoft-dynamics/ Dynamics 365 on Twitter: https://twitter.com/MSFTDynamics365?lang=en #Microsoft #MSFTDyn365 https://www.youtube.com/watch?v=9x6pegmoPJQ